The one to one manager: real-world lessons in customer relationship management/ Don Peppers and Martha Rogers

By: Peppers, DonContributor(s): Rogers, Martha Ph.D [Author]Material type: Text

TextPublication details: New York: Doubleday, 1999 Edition: 1st edDescription: xvii, 268pages: 19cmISBN: 038550229XSubject(s): Customer relationship -- Management | Consumers' preferences | Relationship marketingDDC classification: 658.812 PEP

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Holdings
Item type	Current library	Collection	Call number	Status	Notes	Date due	Barcode
Books	PK 4 - Perpustakaan Komuniti UTC Ipoh Lincoln Corner	Non-fiction	LC 658.812 PEP (Browse shelf(Opens below))	Available	LC		0009859255

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